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These terms set out the rules that govern your account and every action you take on jili77art, from browsing the lobby to requesting a cashout through GCash or Bank Transfer. Access to the platform depends on local law and is available only where eligible under applicable regulations in your region.
By creating an account and using the platform, you agree to these terms in full. They apply to every session — slots from Pragmatic Play or PG Soft, live table games, sportsbook markets, and any transaction you complete through your account wallet. We may update these terms when regulations or platform features change; the revised version takes effect as soon as it is published on this page. We recommend you check this page periodically so you stay aware of the current version. Payment terms are part of this agreement. When you deposit or request a withdrawal through GCash or Bank Transfer, the amounts, timing and verification steps shown inside your account dashboard are the authoritative reference — not estimates stated elsewhere. Any discrepancy between a promotional display and the actual limits in your account should be reported to support immediately. These terms do not override local law. Where a provision conflicts with applicable Philippines regulations or those of another eligible jurisdiction, the law takes precedence. Nothing here is intended as a claim of any specific licence authority.
Not every element of your experience falls under the same set of rules. Understanding what is and is not covered here helps you know where to direct a question.
Covered. Your account registration, login credentials, session security and account closure are all governed by these terms. Any request to modify or close your account must go through the support path described in this policy.
Covered. Deposits and cashouts processed through GCash or Bank Transfer are subject to the limits, verification steps and processing conditions displayed inside your account at the time of the transaction.
Covered in part. Game titles, lobby organisation and promotional displays are managed by us and fall under this agreement. RTP figures are shown only where the game provider exposes them; we do not manufacture or guarantee those numbers.
Not covered. Payment processors, mobile network providers and any external link you follow from our pages operate under their own separate terms. We are not responsible for those third-party conditions or how they handle your data.
These terms are not one-directional. You have specific, practical actions available to you at any point during your use of the platform. Your transaction history — every deposit and cashout through GCash or Bank Transfer — is recorded in your account dashboard and accessible after login. If you believe a record is inaccurate, you can raise a correction request through our support channel and we will review the details against our system logs. You can also update your registered account details — email address, contact number, preferred payment method — directly through account settings. For changes that require identity verification, the on-screen fields will prompt the documents needed. If you have a question about how a specific term applies to your situation, reaching us through the support paths listed on this page is the right first step. We aim to acknowledge policy-related queries and provide a substantive response within a reasonable period.
Your full deposit and cashout history is visible in the account dashboard after login. Check each entry against your GCash or Bank Transfer confirmation to spot any mismatch early.
Account settings let you update contact information and payment method preferences. Identity-sensitive changes follow the verification steps shown on screen — follow those fields exactly.
Any term you find unclear can be directed to our support team. Use the live chat or email path; include your account reference so we can pull the relevant records and respond specifically.
You may request closure of your account at any time through the support channel. Outstanding wallet balances must be withdrawn before closure is finalised; the support team will confirm the steps.
If a specific clause is unclear or you need to raise a formal policy concern, use the channels below. Include your account username and a clear description of the issue so our team can respond with the right context rather than a generic reply.
The fastest path for policy questions. Open the chat widget from any page while logged in, describe your concern, and our team will reference the applicable clause in their reply.
For formal written records of a policy dispute or a correction request, email is the right channel. Include your account reference and the specific section of the terms you are querying.
Transaction records, current account status and active terms version are all visible inside your dashboard after login. Check there first before escalating — many queries are resolved by the records already shown.
Your account data is stored and processed in line with the obligations set out in these terms and applicable data protection requirements. We keep records of transactions and account activity for the period required to meet our obligations; the specific retention period is disclosed in our privacy notice, which forms part of the overall policy framework.
Your login credentials are your responsibility. We apply technical measures on our side to protect account access, but you are required under these terms to keep your password private and report any unauthorised session through the support channel without delay.
We use cookies to maintain your session state and to track which pages you visit within the platform. Cookie preferences can be adjusted in your browser settings. Disabling certain cookies may affect how the lobby and account pages function during your session.
Account and transaction records are retained for the period specified in our privacy notice. After that period, data is deleted or anonymised unless a legal obligation requires us to keep it longer. You may request details of what we hold by contacting support.
To request a correction to stored personal data or to query how your information is used, contact us through email support with your account reference. We will confirm receipt and provide a substantive response within a reasonable timeframe.
These are the questions we hear most often about how the terms apply to real account situations. If yours is not here, live chat is the quickest path to a specific answer.
They apply from the moment you create an account and continue for as long as the account exists. Every action — browsing the lobby, placing a bet, depositing through GCash or Bank Transfer, or requesting a cashout — is covered by the version of the terms published at that time.
We publish the updated version on this page as soon as a change takes effect. The date of the most recent revision is shown at the top of the policy. Check this page periodically; continued use of your account after a change constitutes acceptance of the revised terms.
Log in, open your account dashboard and locate the transaction in question. If the record does not match your GCash or Bank Transfer confirmation, contact support through live chat or email with both references. We will review our system logs and respond with the correct record.
Yes. Payment method preferences can be changed in account settings. Some changes require identity verification — the on-screen fields will show exactly what documents are needed. If you run into an issue during that step, email support with your account reference for assistance.
These terms govern your account and your use of the platform, which includes access to all game content in the lobby. The studios supply the game titles; we manage the account, wallet and session. Any dispute about a game outcome should be directed to our support team, not to the studio directly.
Contact support through live chat or email and state that you want to close your account. Any remaining wallet balance must be withdrawn to your GCash or Bank Transfer account first. Support will confirm the steps and notify you when closure is complete.